Atmosphere Policies

Our goal here at Lotus Nail Spa is to help you relax, refresh, and rejuvenate. Please be aware of and adhere to our salon policies that create a relaxing, refreshing, and rejuvenating atmosphere for you, other guests, and our staff.

Our goal here at Lotus Nail Spa is to help you relax, refresh, and rejuvenate. Please be aware of and adhere to our salon policies that create a relaxing, refreshing, and rejuvenating atmosphere for you, other guests, and our staff.

Atmosphere Policies:

Our salon and services are intended for customers 10 years of age and older. Please, no children younger than 10 years of age are allowed inside the salon.

We ask that device ringtones and notifications be put to silent while inside the salon. Please do not have phone conversations while in the salon.

Refrain from using your devices while having your hands worked on. We cannot guarantee the safety of our services, or quality of your treatment if devices are being used while being serviced.

Understanding that you may like to bring a friend, need a ride or some assistance, we ask that you only invite 1 person that is not receiving services to accompany you inside the salon. For the comfort of all salon clients, guests not receiving services will be asked to remain in the waiting area.

Please no food in the salon. Beverages are welcome.

We ask that any animals that enter the salon be trained service animals, or service animals in training.

If you are unhappy with your service, please speak directly to salon management. Due to the nature of our business, we do not offer refunds.

Cancellation Policies:

Your time is special to us and reserved just for you. If you need to reschedule or cancel your appointment, a 6-hour advance notification is required to avoid being billed for services reserved. This includes cancellations due to illness. If you no-show your appointment, or arrive more than 10 minutes late you will be billed for services reserved.

Please be thoughtful of which services you are scheduling, especially for group appointments. Services reserved, but chosen not to do will be billed in full if service cost exceeds $25. If a member of a group does not attend the appointment, the responsible party will be billed in full for the services reserved.

Additional Policies During COVID-19 Restrictions:

Appointments are mandatory. Please be understanding if we are not able to offer the services you had hoped for.

You MUST wear a mask while in the salon. Please provide your own and have it on when you step inside.

You will be expected to provide a name, phone number, and home address to have on file. This is to help assist our health department for tracing purposes. Part of this will be an acknowledgment and affidavit that you are not experiencing any COVID-19 symptoms and have not had contact with a known carrier of COVID-19 for the past 14 days.

We will have social distancing measures in place. Therefore, clients not receiving services will not be allowed in the salon. If you are a youth wanting an appointment, a responsible parent/guardian will need to arrange the appointment and acknowledge you are mature enough to understand the conditions of service and will adhere to them. As always, we do not allow children under the age of 10 in our salon.

Please leave any conspiracy theories, anti-government rhetoric, COVID-19 downplaying, etc. in the car. We feel it a genuine concern, not to be taken lightly.

If you are unwilling to adhere to the policies we have been asked to enforce, and our salon specific policies, please do not make an appointment. What we are doing is according to the state guidelines as communicated to us by Tooele County Health Department.

Thank you

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Contact Us

Email: info@lotusnailspautah.com

Phone: 435-248-2310

576 E. Highway 138 Suite 220
Stansbury Park, Utah 84074

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Contact Us

Email: info@lotusnailspautah.com

Phone: 435-248-2310

576 E. Highway 138 Suite 220
Stansbury Park, Utah 84074